If Netflix is not working, there might some problems happen including the one that relates to the network connectivity issue, the issue with the device, or the issue with the Netflix app or account. in order to get back to watching, please check first if there is the error code or the error message on the screen. If there is one, you can enter that code or message into the search bar onhelp.netflix.com. There will be some steps that you should follow.
If the issue does not an error code or message, you can look for the problem you are facing on the same page which is help.netflix.com. To help your problem, here are some issues you might face and its way out.
If you are wondering if the Netflix down, you can use Down Detector to see where people are having trouble using Netflix. if the service shows that Netflix is indeed down or there is a huge spike in complaints it might not be worth to continue the process as the system wide problems will require the fix from Netflix. in this case, you can try to reset the connection or test on the smartphone connection to see if there is the local problem.
There is the possibility that Netflix is down. It is also very possible that there is the problem of Netflix that starts in your own home. In this case, the Internet connection might be on fault. Here is how you can solve those common problems of Netflix.
If you are prevented from enjoying the show, you might see the bad quality video or it might simply take the longtime to start the show. In this case, it is likely due to the bad Internet connection. As stated before, it can happen at home but it is also very common when you share your Internet connection. here are some methods you can try to fix the many Netflix streaming problems. You can restart your device such as iPhone, smart TV, game console, or whatever device you are using to stream Netflix. the second option is to restart the router. If you decide to try it, please unplug the wireless router from power for 60 seconds then plug it back in. The third alternative is to restart the modem. In this case, all you have to do is to unplug the modem form the Internet company for 30 to 60 seconds. Another one is to check the location of the WiFi router. Please move it to the higher place and out from behind items if your router is hidden behind.
If no one of those methods mentioned above works, the best way is to contact the customer service of Netflix. you can call them free from the app of Netflix. in case you are too lazy to talk to its representative, go start the live chat. This service is available in the official website of Netflix. All you will need is just the Internet or cellular connection.