Are you watching movies or TV shows on Netflix? What device you are using? If you are a Roku user, please read this entire article because this one might consist of the information you need.
How is streaming Netflix using Roku? Have you faced some problems related to Netflix and Roku? According to the Roku users in the online communities, one of the most problems appeared is due to the weak or intermittent Internet connectivity. In this case, you might face the frequent rebuffering or loading, problems starting the Netflix app, error messages written “Cannot connect to the internet”, or trouble playing the movie or TV show on the device. All of them generally indicate the slow or interrupted Internet connection. So, what should you do when Roku wwon’t connect to Netflix?
Netflix gives some methods that you can try when Roku won’t connect to Netflix. this information is written in the official website of Netflix. The first method is to restart your Roku. To do it, the first thing you have to do is to unplug your Roku from power for at least 10 seconds. Then, plug your Roku back in. The next step is to turn your Roku on. You can do it by pressing any button on the Roku remote. Just wait one full minute. After that, you can try Netflix again.
The second option is to deactivate and reactivate the Netflix app on Roku. First, press the Home button to navigate to the Roku home screen. Second, select “Settings. Third, select “Netflix Settings”. Fourth, select “Deacivate this player from my Netflix account”. Fifth, select “Yes”. Sixth, select Netflix from the home screen and follow the prompts to reactivate the app. seventh, sign in to your account of Netflix and then try Netflix again.
That method is not the only one to deactivate and reactivate the Netflix app on Roku. For all other Roku models, here are the instructions. First, you have to press the Home button so the Roku home screen can be navigated. Second, you have to mark the Netflix app and press the star key on the remote. Third, select Remove channel. Fourth, select Remove channel again to confirm. Fifth, from the home screen, select Streaming Channels. Sixth, select Movies & TV. Seventh, select Netflix. Eighth, select Add Channel. Ninth, select Go to channel. Tenth, sign in to your account and try Netflix again.
How are the steps? Do you think you can follow every of them well? If you are still facing the issues even after doing those methods above, then the issue might be related to the torubleshoot network connection issues. The method to solve it is different to the above ones. Please go to the official website of Netflix to fix it. In case you are still not able to connect to Netflix, you are better to reach out to the Internet service provider. The provider should be able to help you on determining whether the router is properly work or not. It is to communicate with the other devices on the home network.