Are you visiting this page because your Netflix keeps freezing? Do not worry because you are in the right place. If your Netflix freeze when you try to watch movie or TV show, it usually indicates that your device needs to be refreshed. Then, what to do when this kind of thing happens?
For those the users of iPhone, iPad, or iPod touch, you can restart your device when your Netflix keeps freezing. To do it, the first thing you have to do is to press and hold the Sleep/Wake button until the red slider occurs. Then, drag the slider to turn your device fully off. The next thing is to press the Sleep/Wake button to turn your device back on. it is after 10 seconds. Please try Netflix again when your device powers on.
For those who use Windows computers, you can check the date and time settings. Apparently, the problem might occur when the data and time set on your device are incorrect. For you the user of Windows 10, here are the steps to check the date and time. First, right-click on the clock in the lower right corner of the taskbar. Second, select Adjust date/time. Third, switch Set time automatically to On. Fourth, switch Adjust for daylight saving time automatically to On. fifth, switch Set time zone automatically to On. Sixth, lose Settings to save your changes. Seventh, restart your browser and try Netflix again.
For the users of Windows 7, 8, Vista, and XP, the method of checking the date and time settings is different. Please visit the official website of Netflix to find out the method. If those methods do not work, you can try another alternative which is to uninstall and reinstall the Silverlight plug in.
If your Netflix freezes on loading the screen when you try to launch the app instead, then you must read this one. As stated before, this freezing thing is like the signal that your device needs to be refreshed.
For those the Windows computer users, here are some information for you. First of all, do you use the bookmark to visit Netflix? If the answer is yes, then please try typing www.netflix.com into your browser address bar instead. If this step can solve the issue, please update the bookmark URL to www.netflix.com to avoid the future issues.
Another method is to clear the browser cache. The very first thing to do is to open the Internet browser. For you who use Chrome, the next step is to click the Menu button. Then, select “History”, select “History” again, select “Clear Browsing Data”, select “the beginning of time”. After that, uncheck everything except “Cached images and files”. Please select “Clear Browsing Data”. Last, try Netflix again.
As for those who watch Netflix on iPhone, iPad, or iPod touch, there are some methods for you when Netflix is freezing. Those are to restart your device, to reset the app of Netflix, to reinstall the app of Netflix, to modify or disable restrictions on your device, to restart your home network, to try the different network, and so on.