Are you here because you cannot sign into Netflix? If the answer is yes then you do not have to be worried because in this page you will be informed about it. If you face this situation, you can solve it by resetting your password. If do forget the email address you registered with or no longer have access to it, please contact the customer service of Netflix.
There are two ways of resetting your password. You can choose one option and try another one if the first one is not working. The first method is resetting your password by email. To do this method, please send yourself the password reset email. Usually, the email will arrive within a few minutes. This email contains the link which will sign you into Netflix automatically. In this stage, you will be asked to create the new password. Apparently, the link in the email will expire after 24 hours so make sure to use it as soon as possible. You have to remember that the new password cannot be the same as your old one. In addition, you do not have to worry when the link in the email expires because you can always send yourself another password.
You might face some problems when resetting your password by email. The first possibility is that you never receive email even you already sent one. Then, what should you do? First, check your spam folder and any email filters you have set up to make sure the message is not being directed away from your email inbox. Second, try adding email@example.com to your contact list, if you cannot find the password reset email after checking your spam folder. Then, try to send yourself a password reset email again. Third, please wait 5 hours if you still have not received the password reset email. In this case, there might be a delay with your email provider. After that, you can check your inbox again.
If the link in the email is not working, the first thing you have to do is to delete any Netflix password reset emails that you might have sent to yourself. Then, go to netflix.com/clearcookiesonce you have deleted the emails. This step will sign you out and take you back to the home page. Next, go to netflix.com/loginhelp. After that, type in your email, then select Email Me. Last, go back to your email and follow the steps in the new Netflix password reset email.
The second method is resetting your password by text message or via the voice call. To do this, you should use the phone number and verify on your account. Once you are done, click the “forgot password” link and select text message (SMS) or voice call. You will get a verification code that you will enter to reset your password. The new one cannot be the same as the old one. This code will expire after 20 minutes, so make sure to use it right away.