Netflix is counted as one of the best service of video streaming. It can be accessed on some devices including iPhone, iPad, iPod Touch, computer, laptop, TV, PS 4, and so on. Every customer or the user of Netflix can enjoy their time watching all of the movies and television series or television shows virtually on all the devices mentioned above. Unfortunately, some problems and errors might occur when it comes to Netflix. There are a lot of possible reasons that cause the problems or the errors. If you are the users Android or iOS and the app of Netflix has stopped working, please read this whole article.
The very first thing you have to do is to check the Internet connection. When the black screen appears or it says that it is loading, the bad Internet connection might be the real culprit. In this case, please make sure that the Internet connection is working well. As the alternative, you can turn off the Wi-Fi on the device you use and then turn it on again. After that, the next thing you have to do is to check if the connection of the Internet is working again or not by looking on something using the browser.
The second method is to update the app of Netflix on your device. This way is the simple way. In order to update the app of Netflix on your device, please go to the App Store for the users of iOS and Google Play Store for the users of Android. If there is the new version of the Netflix app available, you can download and install it on your device.
The third method is to reset the app of Netflix on your device. Please press the button of “Home” twice so you can reset the app of Netflix on your device. Then, there will be the preview of the apps you have been using. You have to move it to the left side and discover Netflix. Also, move to the upper part to close it. After all of them done, please go the Home screen, discover the icon. Just click it, and start the app of Netflix.
The fourth method that you can try is to restart your device. If resetting the app of Netflix on your device does not make any difference, please try to restart your device. You can press and hold the sleep or wake button to resttart your device. Go press and hold it until you see the icon of restarting.
If no one of the methods above work, you can try the last alternative which is to check the restrictions on your device. Here are some steps you should do to make a checking all of the restriction on your device. First, you have to go to the Setting menu and tap the General. Then, please scroll down your screen and tap the Restrictions. Afterward, fill the password and make the restrictions disable on your device. If you want to make the restrictions disable from Neflix but you still want to have the restrictions, you have to tap the Websites. It is located under the allowed content. Next, pick one of the options that shown on the screen. After that, please tap the Add A Website and then add http://secure.netflix.com. Lastly, you can enjoy all the movies, television series, or television shows of Netflix on your device.