Netflix is known as one of the top services of video streaming in the world. You can access it on a lot of devices including computer, laptop, Smart TV, console, smartphone, and so on. You as one of the customers of Netflix can enjoy your time watching all of the movies and TV shows virtually on all the devices mentioned before. unluckily, some problems or errors might appear. There are a lot of possibilities that can be the cause to the problems or the errors.
When the problem arises, the very first thing you have to do is to check the Internet connection. When you see the black screen or you see that something is loading, the bad Internet connection might be the real cause. In this case, you need to make sure that the Internet connection is working well. As the alternative, you are able turn off the Wi-Fi on the device you use and then turn it on again a minute later. The next thing you have to do is to check if the Internet connection is working again or not. To do it, you can look on something using the browser.
The second way is to update the Netflix app on your device. This is the simple one. You have to go to the App Store for the users of iOS and Google Play Store for the users of Android so the app of Netflix can be updated. If the new version of the Netflix app available, it is better for you to download and install it on your device.
The third method when your Netflix app is not working is to reset the app of Netflix on your device. The thing you have to do is to press the “Home” button twice. Then, you will see the preview of the apps you have been using. Please move it to the left side and find Netflix. Just move to the upper part to close it. After it is done, go the Home screen, then discover the icon. After that, click it, and start the app of Netflix.
The fourth one on the option is to restart your device. when resetting the app of Netflix on your device does not affect much, go try restarting your device. To do it, please press and hold the sleep or wake button until you see the icon of restarting.
If all of the methods above do not work, there is the last alternative. This one is to check the restrictions on your device. Here are some instruction that should be done to make a checking all of the restriction on your device. First, go to the Setting menu and tap the General. Second, scroll down your screen and tap the Restrictions. Third, fill the password and make the restrictions disable on your device. In case you want to disable the restrictions from Neflix but you still want to have the restrictions, you can tap the Websites. This one is located under the allowed content. Fourth, pick one of the options that shown on the screen. Fifth, tap “Add A Website” and then add http://secure.netflix.com. Finally, you can watch all the movies and television shows of Netflix on your device.